We're here to help

We welcome your enquiries and feedback, and we endeavour to ensure that all contact with us is as smooth and enjoyable as possible. To help achieve this, we provide different avenues of communication. Whether you wish to speak with us directly, contact us electronically, or even write to us, we want you to feel comfortable and confident while doing so.

Here at Brindley Group, we’re proud to represent Honda, Hyundai, Kia, Mazda, Maxus, MG, Nissan and Volvo in Staffordshire and the West Midlands. As well as being a main dealer and service provider for these great brands, we’re delighted to operate Approved Used Service Centres for Mitsubishi and Vauxhall.

Your satisfaction is our highest priority which is why we strive to make it as easy as possible for you to contact us if you have any questions or feedback.

On these dedicated customer services pages, we provide the various ways you can reach out to us and get all the information you require.

View our Complaints Procedure

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We aim to provide you with information and explanations about the finance products that may be available to you. While doing so, we’ll ensure that no recommendations are made; you must make an informed choice about whether or not a particular finance product is right for you.

Finance is arranged subject to status and terms and conditions, and we can’t guarantee that we’ll be able to secure finance for you.

We’re not independent financial advisers and so are unable to provide you with independent financial advice. We are, however, independent of the funders and brokers we work with.

You are not required to pay us for our services. However, a funder or broker that we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts. If so, this will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors. For example:

● Amount of credit
● Age or type of vehicle
● Type of finance product
● Funder’s assessment of the risk of lending

Just so you know, we’re unable to change the interest rate you pay in order for us to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance which is deemed appropriate by you in respect of your circumstances.

To learn more, please view our FAQs – and don’t hesitate to contact us if you have any questions.