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We welcome your enquiries and feedback, and we endeavour to ensure that all contact with us is as smooth and enjoyable as possible. To help achieve this, we provide different avenues of communication. Whether you wish to speak with us directly, contact us electronically, or even write to us, we want you to feel comfortable and confident while doing so.

Find your nearest Brindley Group dealer.

 Talk to Us Our branches are open every day except Sunday – and the majority of our sites trade from 9am to 7pm weekdays and 9am to 5.30pm Saturdays.
Write to Us Full address details for each of our sites can be found in the link provided above.

Here at Brindley Group, we’re proud to represent Honda, Hyundai, Kia, Mazda, Maxus, MG, Nissan and Volvo in Staffordshire and the West Midlands. As well as being a main dealer and service provider for these great brands, we’re delighted to operate Approved Used Service Centres for Mitsubishi and Vauxhall.

Your satisfaction is our highest priority which is why we strive to make it as easy as possible for you to contact us if you have any questions or feedback.

On these dedicated customer services pages, we provide the various ways you can reach out to us and get all the information you require.

View our Complaints ProcedureContact Us Here


 Data Request At Brindley Group, we believe in full transparency and your right to access your personal data in line with General Data Protection Regulations (GDPR). If you would like to request the data we hold about you, we're here to help. Your privacy and the security of your information are our priorities, and we're committed to providing you with a straightforward means of accessing the data we keep on file.

Please use the contact details below to make your data request – our dedicated team will ensure that your request is handled promptly and in compliance with all relevant data protection regulations.

We highly value your trust in us, and we're here to assist you in accessing your data with ease and transparency. Feel free to view our Privacy Policy by clicking the image above.

Email: datamanager@brindley.co.uk

Or write to:

Data Manager
Brindley Group Operations Centre
Cat and Kittens Lane
Featherstone Wolverhampton
WV10 7EE
Claims Information Here at Brindley Group, we value your feedback, and we strive to ensure that your experiences with us are as positive and satisfactory as possible. However, we understand that there may be times when concerns or complaints arise, and we want you to know that your feelings matter to us.

Our complaints process is designed to ensure a fair and transparent way for us to address your issues and resolve conflicts while continuously improving our services. We are committed to listening, understanding, and taking appropriate action to address your concerns – in a timely and efficient manner.

Your input is essential to our ongoing commitment to excellence, and we look forward to working with you to find solutions that meet your needs.

HONDA AND KIA SITES

Email: customercare-honda-kia@brindley.co.uk
Or write to: Michael Proverbs, Customer Care-Honda, Kia
Brindley Group Operations Centre
Cat and Kittens Lane
Featherstone
Wolverhampton
WV10 7EE

HYUNDAI, MAXUS AND MAZDA SITES

Email: customercare-hyundai-mazda-maxus@brindley.co.uk
Or write to: Jason Devey, Customer Care-Hyundai, Mazda, Maxus
Brindley Group Operations Centre
Cat and Kittens Lane
Featherstone
Wolverhampton
7EE

MG, NISSAN AND VOLVO SITES

Email: customercare-volvo-mg-nissan@brindley.co.uk
Or write to: David Gutteridge, Customer Care - Volvo, MG, Nissan
Brindley Group Operations Centre
Cat and Kittens Lane
Featherstone
Wolverhampton
WV10 7EE

GROUP CUSTOMER CARE

Email: customercare@brindley.co.uk
Or write to: Chris Adams, Customer Care -Group
Brindley Group Operations Centre
Cat and Kittens Lane
Featherstone
Wolverhampton
WV10 7EE

Thank you for providing us with your feedback – and trusting us to assist you through the complaints process.
FCA At Brindley Group, our dealerships act as credit brokers in arranging finance for vehicle transactions.

At Brindley Group, our dealerships act as credit brokers in arranging finance for vehicle transactions. We’re authorised and regulated for credit-broking activities by the FCA; we’re not a lender, and our FCA Firm Reference Number(s) are 689220, 688824, 688878, 688893, respectively.

We aim to provide you with information and explanations about the finance products that may be available to you. While doing so, we’ll ensure that no recommendations are made; you must make an informed choice about whether or not a particular finance product is right for you.

Finance is arranged subject to status and terms and conditions, and we can’t guarantee that we’ll be able to secure finance for you.

We’re not independent financial advisers and so are unable to provide you with independent financial advice. We are, however, independent of the funders and brokers we work with.

You are not required to pay us for our services. However, a funder or broker that we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts. If so, this will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors. For example:

● Amount of credit
● Age or type of vehicle
● Type of finance product
● Funder’s assessment of the risk of lending

Just so you know, we’re unable to change the interest rate you pay in order for us to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance which is deemed appropriate by you in respect of your circumstances.

To learn more, please view our FAQs by clicking the image above – and don’t hesitate to contact us if you have any questions.

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