We're here to help

We welcome your enquiries and feedback, and we endeavour to ensure that all contact with us is as smooth and enjoyable as possible. To help achieve this, we provide different avenues of communication. Whether you wish to speak with us directly, contact us electronically, or even write to us, we want you to feel comfortable and confident while doing so.

Talk to Us Our branches are open every day except Sunday – and the majority of our sites trade from 9am to 7pm weekdays and 9am to 5.30pm Saturdays. Get in Touch

Email Us Feel free to email your local Brindley Group dealer. Email addresses for each of our branches can be found by clicking on the link provided above. Contact our Team today

Write to Us Full address details for each of our sites can be found in the link provided above. Find your nearest Brindley Group Dealer

Here at Brindley Group, we’re proud to represent Honda, Hyundai, Kia, Mazda, Maxus, MG, Nissan and Volvo in Staffordshire and the West Midlands. As well as being a main dealer and service provider for these great brands, we’re delighted to operate Approved Used Service Centres for Mitsubishi and Vauxhall.

Your satisfaction is our highest priority which is why we strive to make it as easy as possible for you to contact us if you have any questions or feedback.

On these dedicated customer services pages, we provide the various ways you can reach out to us and get all the information you require.

View our Complaints Procedure

Data Request At Brindley Group, we believe in full transparency and your right to access your personal data in line with General Data Protection Regulations (GDPR). If you would like to request the data we hold about you, please use the contact details below - our dedicated team will ensure that your request is handled promptly and in compliance with all relevant data protection regulations.

Email: datamanager@brindley.co.uk

Or write to: Data Manager
Brindley Group Operations Centre
Cat and Kittens Lane
Featherstone
Wolverhampton
WV10 7EE View our Privacy Policy

Claims Information At Brindley Group, we value your feedback, and we strive to ensure that your experiences with us are as positive and satisfactory as possible. However, we understand that there may be times when concerns or complaints arise, and we want you to know that your feelings matter to us.

Our complaints process is designed to ensure a fair and transparent way for us to address your issues and resolve conflicts while continuously improving our services. We are committed to listening, understanding, and taking appropriate action to address your concerns – in a timely and efficient manner.

Your input is essential to our ongoing commitment to excellence, and we look forward to working with you to find solutions that meet your needs.

Please see below for our complaints procedure. View our complaints procedure

FCA At Brindley Group, our dealerships act as credit brokers in arranging finance for vehicle transactions. We’re authorised and regulated for credit-broking activities by the FCA; we’re not a lender, and our FCA Firm Reference Number(s) are 689220, 688824, 688878, 688893, respectively. FAQ's

We aim to provide you with information and explanations about the finance products that may be available to you. While doing so, we’ll ensure that no recommendations are made; you must make an informed choice about whether or not a particular finance product is right for you.

Finance is arranged subject to status and terms and conditions, and we can’t guarantee that we’ll be able to secure finance for you.

We’re not independent financial advisers and so are unable to provide you with independent financial advice. We are, however, independent of the funders and brokers we work with.

You are not required to pay us for our services. However, a funder or broker that we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts. If so, this will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors. For example:

● Amount of credit
● Age or type of vehicle
● Type of finance product
● Funder’s assessment of the risk of lending

Just so you know, we’re unable to change the interest rate you pay in order for us to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance which is deemed appropriate by you in respect of your circumstances.

To learn more, please view our FAQs – and don’t hesitate to contact us if you have any questions.

Company Info

Finance Disclosure

W Brindley (Garages) Limited, Brincars Limited, W Brindley Garages (Cannock) Limited Central Car Clearance LLP; dealerships act as a credit brokers in arranging finance for vehicle transactions.

We are authorised and regulated for credit-broking activities by the Financial Conduct Authority (“FCA”). We are not a lender. Our FCA Firm Reference Number(s) are 689220, 688824, 688878, 688893 respectively.

We will provide you with information and explanations about the finance products that may be available to you. No recommendation will be made; you must make an informed choice whether the finance product is right for you. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.

We are not independent financial advisers and so are unable to provide you with independent financial advice. We are, however, independent of the funders and brokers we work with.

You do not have to pay us for our services. However, a funder or broker we work with will typically pay us for introducing you to them. Different funders/brokers pay us different amounts, but it will typically be based on a fixed percentage of the amount borrowed.

For your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder. Although commissions may vary between our finance partners, our aim is always to secure finance allowing you to make an informed choice.

For more information and to see our FAQ’s click here

General Insurance

W. Brindley (Garages) Ltd, Brincars Ltd, W. Brindley Garages (Cannock) Ltd and Central Car Clearance LLP are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

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Finance Disclosure

General Insurance