Warranty Administrator - Brindley Volvo, Wolverhampton Reference Number - 0123445567567
Location Brindley Volvo, Wolverhampton
Working Hours Full time 40 hours per week.
Benefits 30 days annual holiday including bank holidays. Pension Scheme. Competitive Salary based on experience.
Closing Date 30/04/2021
Fleet Administrator job

Job Introduction

Brindley Volvo is currently looking to recruit a full time, permanent Warranty Administrator to be based at our busy site on West Street (off Stafford Road A449) in Wolverhampton. As a Warranty Administrator, you will be responsible for delivering industry leading standards of customer care and satisfaction at all times. We require a highly organised individual, to ensure the efficient administration of our Aftersales warranty department. The working hours are 40 hours per week - Monday to Friday 8:30am - 5:30pm with a half an hour lunch break. Experience in a similar role is required of all candidates.

Role and Responsibilities

The role of Warranty Administrator will include:

  • Being involved in every aspect of the warranty and goodwill policy and procedure.
  • Accurately submitting claims on a daily and weekly basis.
  • Monitoring daily and weekly warranty reports.
  • Suggesting improvements to increase efficiency and service.
  • Checking invoices and credit notes.
  • Ensuring full compliance with manufacturer's warranty claims, processes and procedures.

To be successful as a Warranty Administrator, you will need to:

  • Be highly organised and conscientious, with proven experience within an administration environment.
  • Have exceptional PC skills.
  • Have superb attention to detail and possess the sort of confidence and communication skills that inspires trust in colleagues and customers alike.

About you

  • Must be computer literate.
  • Previous experience in Motor Trade admin role.
  • Experience of working with Microsoft office.
  • Excellent communication skills.
  • Good organisational skills and punctuality.
  • Well presented at all times.

What we offer

  • 30 days holiday including bank holidays.
  • Pension scheme.
  • Company car scheme after 6 months.
  • Competitive salary based on experience.

Why Brindley?

Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employ locally over 300 and we are still growing. We always recognise and reward and hard work, loyalty and achievements with excellent benefits, incentives, training and career development opportunities.

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