Gold Star Cannock Dealership Location Image

Apprentice Service Advisor - Gold Star Cannock

Reference Number - 0123445567567
Location Gold Star Cannock
Working Hours 40 hours - Mon - Fri 8:30am to 5:30pm
Benefits Full training and development
Bonus Scheme for additional selling
Salary £4.81 per hour + potential bonus
Closing Date 31/05/2022
group Servicing Advisor Job

Job Introduction

Gold Star Cannock is currently looking to recruit an Apprentice Service Advisor to be based at our busy used workshop and Approved Vauxhall Service Centre on Watling Street. We require a highly customer focused individual to advise service customers delivering exceptional service and aftersales advice to all of our customers.

The Apprentice Service Advisor will work alongside current Service Advisors as the main point of contact for customers requiring servicing or repairs for their vehicles. The Service Advisor will manage the flow of information between the customer and the workshop, whilst providing excellent customer service. You will be joining a dynamic and energetic team, committed to delivering the very best service every time.

About the Role

  • Booking customer vehicles in for maintenance and/or repairs, and liasing with the workshop team to schedule the workload
  • Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
  • Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
  • Liaising with the Workshop to ensure customers vehicles are ready on time

About You

  • You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
  • A well-presented individual with a desire, attitude and character to succeed
  • You will have excellent organisational skills and punctuality
  • You will have great administrative skills with knowledge of dealer management systems
  • Due to the nature of the job a full UK driving license would be highly advantageous

Why Brindley?

Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employee locally over 300 and we are still growing. The Brindley Group currently represents 9 of the world's most prestige vehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to 'Developing Talent' and 'Building Careers'.

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