Gold Star Used Car Guarantee

If your car is over three years old, chances are any manufacturer’s warranty will have expired. The Gold Star Guarantee is your safety net should something go wrong with your vehicle in your first 12 months of ownership. It provides additional cover against certain faults and can provide you with peace of mind that you’re protected when things don’t go to plan. Gold Star is part of the Brindley Group and our simple to understand Guarantee will take away the stress should something go wrong and help to protect you from unexpected repair bills.

If your vehicle develops a fault which may result in a claim being made, please bring it to us. We will carry out the repairs subject to the exclusions at the bottom of the page and you will not have to pay for any work covered by your guarantee, this does NOT include the cost of recovery itself and any work carried out must be undertaken by Gold Star.

Our 12-month Guarantee has a simple pricing structure based on the sale price of your car*

Valued under £12,500 £299
Between £12,500 & £14,999 £349
Between £15,000 & £17,499 £399
Between £17,499 & £19,999 £449
£20,000 & over £499
*subject to the vehicle having a maximum engine size of 2,800cc.

What's Covered?

Braking System

Close

All parts are covered apart from brake discs, pads, shoes, drums, hoses, cables and pipes.

Catalytic Converter & Casings

Close

These will be replaced if the damage was caused as a result of any covered part failing.

Clutch

Close

All parts are covered apart from hoses, cables, pipes and any part which is replaced due to wear and tear.

Electrical System

Close

All parts are covered apart from fuses, batteries, aerials, communication devices, satellite navigation systems and in-car entertainment units, heated screens, bulbs and lighting units (including the lens).

Engine

Close

All parts are covered apart from auxiliary belts, HT leads, spark plugs, oil seals, hoses, cables, pipes, filters, engine mountings and the exhaust system.

Engine Cooling System

Close

All parts are covered apart from hoses, cables, pipes, and any damage caused by corrosion, impact or freezing.

Final Drive

Close

All parts are covered apart from seals, gaskets, boots, wheels and tyres.

Fuel System

Close

All parts are covered apart from turbochargers, hoses, cables, pipes, filters, and any damage caused by using contaminated fuel or the wrong fuel.

Heating and Factory-Fitted Air-Conditioning System

Close

All parts are covered apart from cables, hoses, pipes, unions, seals, filters and vents.

Steering System

Close

All parts are covered apart from boots, pipes, unions and hoses.

Suspension

Close

All parts are covered apart from hoses, pipes and refilling any unit.

Transmission

Close

All parts are covered apart from seals, gaskets, gear-change linkage, cables and gearbox mountings.

General Exclusions

The Gold Star Guarantee does not cover the following:

  1. Any recovery charges.
  2. A mechanical or electrical fault which a qualified engineer appointed by Gold Star thinks could have reasonably existed before this cover began.
  3. Any loss, damage or fault which a qualified engineer appointed by Gold Star thinks could have been avoided or was totally or partly caused by a lack of maintenance.
  4. Any parts which are not faulty, but which are replaced or reported during routine servicing.
  5. Any damage which is due to any type of accident, due to negligence, or breach of the law of the country where the incident happened.
  6. The gradual reduction in the vehicle’s performance (wear and tear) due to its age or mileage.
  7. Any vehicle where the speedometer has been interfered with, altered or disconnected.
  8. Any vehicle owned by a motor trader or garage or associated companies or by the owners of that motor trader or garage.
  9. Repairs, replacements or alterations not authorised by Gold Star.
  10. Anything caused directly or indirectly by war, riot, revolution or any similar event, or by vandalism, theft or attempted theft from the vehicle.
  11. Electrical software updates or re-programming, unless these are necessary due to the failure of a covered part.
  12. Parts or components, including software or ECUS, which have been altered from the manufacturer’s original specification.
  13. Water leaking into the vehicle (including damage to covered parts caused by water leaking in).
  14. No cover for exhaust components to include diesel and gasoline particulate filters (DPF’s) and associated sensors.
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